In November 2020, we invited Byron Bay merchants to eCommerce workshops with our friends Gorgias, a Customer Service app, and 30 acres, Shopify partner and digital agency specialising in eCommerce.
Across two afternoons, we chatted all things shipping and customer service because the two go hand in hand. From leaving a good first impression with express delivery to decreasing the amount of shipping related calls to your business, a reliable shipping solution will be your customer service’s new best friend.
Huge shoutout to our venue Stone & Wood – we can’t wait to come back! Check out our video covering the event.
Click here to read our full article on the relationship between customer service and shipping.