The free shipping platform

One dashboard.
Every shipment.

ShipMate is the free MailPlus shipping platform — book pickups, print labels in a few clicks, and manage every order in one place. Connects straight to Shopify and WooCommerce.

Free platformNo minimum volumeShopify & WooCommerceReal-time tracking
ShipMate mockup screenshot
$0platform
no minimum volume
Bulklabels, or create
them as you go
2integrations
Shopify & WooCommerce
Real-time tracking
for you & customers
ShipMate

ShipMate is the free MailPlus shipping platform — book pickups and express shipments, print labels in a few clicks, and manage orders in one dashboard. It connects to Shopify and WooCommerce, so online merchants can sync orders, print labels and track from a single place.

Connect Shopify or WooCommerce and your orders flow straight into ShipMate — no copying details across by hand. From there you can print shipping labels for multiple orders at once, in seconds, and manage every order from a single dashboard.

ShipMate gives you discounted, flat-rate pricing across premium carriers in one place, with no minimum volume requirements. Google address lookup automatically validates suburb, state and postcode to prevent delivery delays and address errors, and you get real-time parcel tracking for you and your customers, with clear updates at every scan. You can also stay in contact with your local MailPlus operator through built-in messaging on the platform.

ShipMate isn't just for online stores. It works for any business that needs reliable, affordable shipping — from dentists and law firms to schools and retail — used on its own to send something the moment it's urgent. Whether you connect a store integration or use ShipMate on its own, MailPlus is a reliable, independent alternative to Australia Post and traditional couriers.

How ShipMate works

From your store to shipped, in four steps.

1🔌

Connect your store

Link your Shopify or WooCommerce store to ShipMate — or just use the platform on its own for any business that needs shipping.

2🔄

Orders sync automatically

Your orders sync automatically, so labels and tracking are handled without manual entry — everything lands in one dashboard.

3🏷️

Print labels in a few clicks

Print shipping labels for multiple orders at once, in seconds, with no manual data entry — and choose from premium carriers on flat-rate pricing.

4📍

Pickup & tracking, handled

Printing a label sends the job to your local owner-operator for pickup. From there, every major scan updates your dashboard, and built-in email updates keep your customers in the loop automatically.

Built for your business

Plug ShipMate into your store — or use it on its own.

Connect Shopify or WooCommerce for automatic order sync, or run ShipMate on its own for any business that needs reliable shipping.

Integration
🧩

WooCommerce

Running your store on WooCommerce? Connect it to ShipMate and your orders are ready to ship, labelled and tracked, without leaving the platform.

  • Sync orders from your store
  • Print labels in a few clicks
  • One dashboard for every order
Enquire now →
No store needed
🏢

Any business

No online store? No problem. Dentists, law firms, schools, retail — any business that needs to get something out the door can use ShipMate on its own, no integration required.

  • No online store required
  • Smart address validation built in
  • Same dashboard, labels and tracking
Enquire now →
The details

Everything ShipMate gives you.

💰 Price
Free MailPlus shipping platform. No minimum volume requirements. A collection fee may apply for lower-volume businesses, agreed upfront at signup.
📦 What it does
Book pickups and express shipments, print labels in a few clicks, and manage every order in one dashboard.
🛍️ Integrations
Shopify and WooCommerce. Shopify orders sync automatically, so labels and tracking are handled without manual entry.
🏢 Who it's for
Any business that needs reliable shipping — online stores and offices alike, from dentists and law firms to schools and retail. No online store required.
🚚 Carriers
Discounted, flat-rate pricing across premium carriers in one place, with no minimum volume requirements.
🏷️ Labels
Print shipping labels for multiple orders at once, in seconds, with no manual data entry.
Address validation
Google address lookup with automatic suburb, state and postcode validation to prevent delivery delays.
📍 Tracking
Real-time parcel tracking for you and your customers, with clear delivery updates at every scan.
✉️ Customer updates
Built-in email updates keep customers informed as their parcel moves. Shopify and WooCommerce stores also send their own automatic shipping updates.
💬 Operator messaging
Stay in contact with your local MailPlus operator through built-in messaging on the platform.

Ready to ship smarter?

Enter your address and we'll check for a local MailPlus driver in your area, then get you set up on ShipMate — free to use, with no minimum volume.

Frequently asked questions

ShipMate, answered.

ShipMate is the free MailPlus shipping platform. From one dashboard you can book pickups and express shipments, print labels in a few clicks, and manage every order in one place. It connects to Shopify and WooCommerce, gives you real-time tracking, and works on its own for any business that needs reliable shipping.
ShipMate is the free MailPlus shipping platform — there's no cost to use it and no minimum volume requirements. You get discounted, flat-rate pricing across premium carriers in one place. A collection fee may apply for lower-volume businesses, but it's agreed upfront at signup, so your pricing is always known in advance.
Yes. ShipMate syncs your Shopify orders automatically, so labels and tracking are handled without manual entry. Orders flow straight into your dashboard, you can print shipping labels in bulk in seconds, and both you and your customers get real-time tracking. Setup is free and requires no technical expertise.
Yes. ShipMate connects to your WooCommerce store, so your orders sync automatically and you can print labels and track shipments from one dashboard. You manage everything in a single place, with discounted flat-rate pricing across premium carriers and real-time tracking for you and your customers.
Yes. ShipMate works for any business that needs reliable, affordable shipping, not just online stores. As well as merchants on Shopify or WooCommerce, it suits any office or professional service — from dentists and medical practices to law firms, schools and retail — that needs to send something, including urgent items, using the platform on its own.
ShipMate is the platform you use directly to book, label and track. If you'd rather build shipping into your own systems with code, that's the MailPlus API, which connects your systems directly to MailPlus for automated bookings, labels and tracking at scale. See the MailPlus API page for details.
Yes. ShipMate gives real-time parcel tracking for you and your customers, with clear delivery updates at every scan. Built-in email updates keep your customers informed automatically as their parcel moves, and Shopify and WooCommerce stores also send their own shipping updates. You can follow every shipment from your dashboard.

Start shipping with ShipMate — this week.

Enter your address and we'll instantly check for a local MailPlus driver in your area, then connect you with your account manager to get set up on ShipMate. Prefer to talk? Our Aussie-based team is here Monday to Friday.

📞
Call us
1300 65 65 95
🕘
Hours
Mon–Fri, 9am–5pm AEST

Pop in your pickup address and we'll check for a local MailPlus driver in your area — then take you to the next step.

We use this to find your local driver.

📍

Checking your area…

Looking for a local MailPlus driver near your pickup address. This will only take a moment.

Thanks — we've got it.

A member of the MailPlus team will be in touch within one business day. Need us sooner? Call 1300 65 65 95, Mon–Fri 9am–5pm AEST.