:root{--ink:#0a3242;--ink-2:#14506b;--paper:#cfe0ce;--card:#fff;--line:#dce5db;--line-2:#c3d2c2;--muted:#5b6e66;--muted-2:#93a49b;--brand:#025d7c;--brand-2:#0e7396;--accent:#3da14b;--accent-tint:#e4f3e5;--cta:#e3f046;--cta-hover:#d6e62f;--warn:#ffb800;--warn-tint:#fff6dc;--info:#095c7c;--info-tint:#e3f1f6;--danger:#e5484d;--danger-tint:#fcebec;--radius:14px;--radius-sm:10px;--radius-lg:20px;--shadow-sm:0 1px 2px #0a32420d,0 0 0 1px #0a32420a;--shadow-md:0 4px 12px #0a324212,0 0 0 1px #0a32420a;--shadow-lg:0 12px 32px #0a32421f,0 0 0 1px #0a32420a;--font-display:"Source Serif 4",Georgia,serif;--font-body:"DM Sans",system-ui,sans-serif;--font-mono:"JetBrains Mono",ui-monospace,monospace}.wrap-narrow{max-width:900px;margin:0 auto;padding:0 24px}.breadcrumb{color:var(--muted);padding:14px 0 0;font-size:13px}.breadcrumb a{color:var(--brand);text-decoration:none}.breadcrumb a:hover{text-decoration:underline}.breadcrumb .sep{color:var(--muted-2);margin:0 8px}.ticket-hero{padding:40px 0 8px}.ticket-hero .hero-eyebrow{font-family:var(--font-mono);text-transform:uppercase;letter-spacing:.12em;color:var(--brand);align-items:center;gap:8px;margin-bottom:14px;font-size:12px;font-weight:600;display:inline-flex}.ticket-hero .hero-eyebrow .dot{background:var(--accent);border-radius:50%;width:8px;height:8px}.ticket-hero h1{font-family:var(--font-display);letter-spacing:-.03em;color:var(--ink);margin-bottom:14px;font-size:44px;font-weight:700;line-height:1.05}.ticket-hero h1 .hl{color:var(--brand)}.ticket-hero p{color:var(--ink-2);max-width:640px;font-size:17px;line-height:1.6}.stepper-wrap{padding:26px 0 4px}.stepper{background:var(--card);box-shadow:var(--shadow-sm);border-radius:999px;justify-content:space-between;align-items:center;width:100%;padding:10px 24px;list-style:none;display:flex}.stepper::-webkit-scrollbar{display:none}.stepper li{flex:none;align-items:center;gap:10px;display:flex}.stepper .st-node{white-space:nowrap;align-items:center;gap:9px;padding:4px 6px;display:flex}.stepper .st-dot{width:28px;height:28px;font-family:var(--font-mono);background:var(--paper);color:var(--muted);border:1px solid var(--line-2);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-size:13px;font-weight:700;transition:all .2s;display:flex}.stepper .st-label{color:var(--muted);font-size:13px;font-weight:600;transition:color .2s}.stepper li.active .st-dot{background:var(--brand);color:#fff;border-color:var(--brand)}.stepper li.active .st-label{color:var(--ink)}.stepper li.done .st-dot{background:var(--accent);color:#fff;border-color:var(--accent)}.stepper li.done .st-label{color:var(--ink-2)}.stepper .st-sep{background:var(--line);border-radius:2px;flex-grow:1;min-width:10px;height:2px;margin:0 12px}.stepper li.done+.st-sep,.st-sep.done{background:var(--accent)}.stepper-mobile{font-family:var(--font-mono);letter-spacing:.04em;color:var(--brand);margin-bottom:6px;font-size:12px;font-weight:600;display:none}.wizard-section{padding:28px 0 72px}.wizard{background:var(--card);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);overflow:hidden}.wizard-body{padding:40px 44px}.step{animation:.3s fadeStep;display:none}.step.active{display:block}@keyframes fadeStep{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}.step-title{font-family:var(--font-display);letter-spacing:-.02em;color:var(--ink);margin-bottom:6px;font-size:26px;font-weight:700}.step-sub{color:var(--muted);max-width:620px;margin-bottom:28px;font-size:15px;line-height:1.55}.context-chip{background:var(--info-tint);color:var(--ink);border:1px solid #025d7c29;border-radius:999px;align-items:center;gap:10px;margin-bottom:24px;padding:8px 8px 8px 16px;font-size:13px;display:inline-flex}.context-chip .cc-emoji{font-size:16px}.context-chip strong{font-weight:600}.context-chip .cc-edit{border:1px solid var(--line-2);color:var(--brand);cursor:pointer;font-size:12px;font-weight:600;font-family:var(--font-body);background:#fff;border-radius:999px;padding:5px 12px;transition:all .15s}.context-chip .cc-edit:hover{background:var(--brand);color:#fff;border-color:var(--brand)}.cat-grid{grid-template-columns:repeat(3,1fr);gap:16px;display:grid}.cat-card{text-align:left;cursor:pointer;background:var(--card);border:1.5px solid var(--line);border-radius:var(--radius);font-family:var(--font-body);flex-direction:column;gap:4px;padding:20px;transition:transform .16s,box-shadow .16s,border-color .16s,background .16s;display:flex;position:relative}.cat-card:hover{box-shadow:var(--shadow-md);border-color:var(--line-2);transform:translateY(-3px)}.cat-card:focus-visible{border-color:var(--brand);outline:none;box-shadow:0 0 0 3px #025d7c2e}.cat-card.selected{border-color:var(--brand);background:var(--info-tint);box-shadow:0 0 0 3px #025d7c24}.cat-card .cat-ic{width:46px;height:46px;box-shadow:var(--shadow-sm);background:linear-gradient(150deg,#e4f3e5 0%,#cfe0ce 100%);border-radius:12px;justify-content:center;align-items:center;margin-bottom:12px;font-size:24px;display:flex}.cat-card.selected .cat-ic{background:linear-gradient(150deg,#dff1f7 0%,#b7d6e2 100%)}.cat-card h3{font-family:var(--font-display);letter-spacing:-.01em;color:var(--ink);font-size:17px;font-weight:600;line-height:1.2}.cat-card p{color:var(--muted);font-size:13px;line-height:1.45}.cat-card .cat-check{background:var(--brand);color:#fff;border-radius:50%;justify-content:center;align-items:center;width:24px;height:24px;font-size:14px;font-weight:700;display:none;position:absolute;top:14px;right:14px}.cat-card.selected .cat-check{display:flex}.field-group{margin-bottom:18px}.field-row{grid-template-columns:1fr 1fr;gap:14px;display:grid}.field-label{color:var(--ink);margin-bottom:6px;font-size:13px;font-weight:500;display:block}.field-label .req{color:var(--danger)}.field-label .opt{color:var(--muted);font-weight:400}.field-input,.field-select,.field-textarea{background:var(--card);border:1px solid var(--line);width:100%;font-family:var(--font-body);color:var(--ink);border-radius:10px;outline:none;padding:12px 14px;font-size:14px;transition:border-color .15s,box-shadow .15s}.field-input:focus,.field-select:focus,.field-textarea:focus{border-color:var(--brand);box-shadow:0 0 0 3px #025d7c1f}.field-input.err,.field-select.err,.field-textarea.err{border-color:var(--danger);box-shadow:0 0 0 3px #e5484d1f}.field-textarea{resize:vertical;min-height:110px;line-height:1.55}.field-hint{color:var(--muted);margin-top:6px;font-size:12px;line-height:1.45}.field-mono{font-family:var(--font-mono);letter-spacing:.04em}.addr-wrap{position:relative}.addr-pin{pointer-events:none;opacity:.7;font-size:15px;position:absolute;top:21px;left:12px}.addr-input{padding-left:38px}.lookup-row{align-items:stretch;gap:12px;display:flex}.lookup-row .field-input{font-family:var(--font-mono);letter-spacing:.06em;flex:1;font-size:15px}.lookup-btn{background:var(--brand);color:#fff;cursor:pointer;white-space:nowrap;border:none;border-radius:10px;align-items:center;gap:8px;padding:0 26px;font-size:15px;font-weight:600;transition:background .15s;display:inline-flex}.lookup-btn:hover{background:var(--ink)}.lookup-btn:disabled{opacity:.6;cursor:default}.lookup-status{align-items:center;gap:10px;margin-top:14px;font-size:14px;display:none}.lookup-status.show{display:flex}.lookup-status.searching{color:var(--brand)}.lookup-status.error{color:var(--danger)}.lookup-status.ok{color:var(--accent);font-weight:600}.lookup-status .spin{border:2px solid #025d7c40;border-top-color:var(--brand);border-radius:50%;width:16px;height:16px;animation:.7s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.receiver-summary{background:var(--paper);border:1px solid var(--line-2);border-radius:var(--radius);margin-bottom:18px;padding:22px 24px}.receiver-summary .rs-head{justify-content:space-between;align-items:center;gap:12px;margin-bottom:16px;display:flex}.receiver-summary .rs-head h4{font-family:var(--font-display);align-items:center;gap:8px;font-size:16px;font-weight:600;display:flex}.receiver-summary .rs-badge{font-family:var(--font-mono);text-transform:uppercase;letter-spacing:.1em;background:var(--accent-tint);color:#2f7a3c;border-radius:999px;padding:4px 9px;font-size:10px;font-weight:600}.rs-grid{grid-template-columns:1fr 1fr;gap:12px 24px;display:grid}.rs-field .rs-k{font-family:var(--font-mono);text-transform:uppercase;letter-spacing:.1em;color:var(--muted);margin-bottom:3px;font-size:10px}.rs-field .rs-v{color:var(--ink);font-size:14.5px;font-weight:500;line-height:1.4}.rs-field.full{grid-column:1/-1}.rs-actions{flex-wrap:wrap;gap:10px;margin-top:18px;display:flex}.link-btn{border:1px solid var(--line-2);color:var(--brand);cursor:pointer;font-size:13.5px;font-weight:600;font-family:var(--font-body);background:#fff;border-radius:999px;align-items:center;gap:7px;padding:9px 18px;transition:all .15s;display:inline-flex}.link-btn:hover{background:var(--brand);color:#fff;border-color:var(--brand)}.link-btn.subtle{color:var(--muted)}.link-btn.subtle:hover{background:var(--ink);color:#fff;border-color:var(--ink)}.receiver-edit{display:none}.receiver-edit.show{display:block}.edit-callout{color:var(--ink);background:var(--warn-tint);border:1px solid #ffb80073;border-radius:10px;margin-bottom:20px;padding:12px 14px;font-size:13.5px;line-height:1.5}.pac-note{color:var(--muted-2);font-size:11px;font-family:var(--font-mono);margin-top:6px}.wizard-nav{border-top:1px solid var(--line);background:#fbfdfb;justify-content:space-between;align-items:center;gap:14px;padding:22px 44px;display:flex}.btn{font-family:var(--font-body);cursor:pointer;border:none;border-radius:999px;justify-content:center;align-items:center;gap:8px;padding:13px 26px;font-size:15px;font-weight:600;text-decoration:none;transition:all .15s;display:inline-flex}.btn-primary{background:var(--cta);color:var(--ink)}.btn-primary:hover{background:var(--cta-hover);transform:translateY(-1px)}.btn-primary:disabled{background:var(--line);color:var(--muted);cursor:default;transform:none}.btn-secondary{background:var(--card);color:var(--ink);border:1px solid var(--line-2)}.btn-secondary:hover{border-color:var(--brand);color:var(--brand)}.btn-ghost{color:var(--muted);background:0 0}.btn-ghost:hover{color:var(--ink)}.nav-spacer{flex:1}.review-card{background:var(--paper);border:1px solid var(--line-2);border-radius:var(--radius);margin-bottom:18px;padding:8px 24px}.review-row{border-bottom:1px solid var(--line-2);grid-template-columns:190px 1fr;gap:16px;padding:14px 0;display:grid}.review-row:last-child{border-bottom:none}.review-row .rv-k{color:var(--muted);font-size:13px;font-weight:600}.review-row .rv-v{color:var(--ink);white-space:pre-wrap;word-break:break-word;font-size:14px;line-height:1.5}.review-row .rv-v.mono{font-family:var(--font-mono)}.review-row .rv-v .empty{color:var(--muted-2);font-style:italic}.form-success{text-align:center;padding:40px 10px;display:none}.form-success.show{display:block}.form-success .fs-ic{background:var(--accent-tint);border-radius:50%;justify-content:center;align-items:center;width:68px;height:68px;margin:0 auto 20px;font-size:34px;display:flex}.form-success h3{font-family:var(--font-display);margin-bottom:10px;font-size:26px}.form-success p{color:var(--muted);max-width:460px;margin:0 auto;font-size:15px;line-height:1.6}.ticket-ref{font-family:var(--font-mono);color:var(--ink);background:var(--paper);border:1px dashed var(--line-2);border-radius:10px;align-items:center;gap:10px;margin:22px 0 6px;padding:12px 22px;font-size:18px;font-weight:600;display:inline-flex}.field-error-msg{color:var(--danger);margin-top:6px;font-size:12.5px;display:none}.field-error-msg.show{display:block}@media (max-width:920px){.ticket-hero h1{font-size:34px}.cat-grid{grid-template-columns:1fr 1fr}.wizard-body{padding:30px 24px}.wizard-nav{padding:18px 24px}.stepper{display:none}.stepper-mobile{display:block}}@media (max-width:620px){.cat-grid,.field-row,.rs-grid{grid-template-columns:1fr}.review-row{grid-template-columns:1fr;gap:4px}.lookup-row{flex-direction:column}.lookup-btn{padding:13px}.btn{flex:1}}.pac-container{box-shadow:var(--shadow-lg);font-family:var(--font-body);border-radius:10px;z-index:10000!important}